A Personalized Path to Restoring Your Health and Energy

Susan Cachay

I’m Susan Cachay, a certified nutritionist, educator, and psychology counsellor with over 25 years in practice and 15+ years specializing in Hair Tissue Mineral Analysis (HTMA) and Mineral-Nutritional Balancing.

If you’ve been feeling exhausted, foggy, or “not yourself”, or you’ve tried different approaches without lasting results, I can help you get to the root of what’s going on and guide you toward healing and lasting change.

What Brings People Here?

Many of my clients come to me after years of searching for answers. 

If you recognize yourself in one or more of these areas, you’re not alone and there is a path forward.

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Energy & Stress

  • Burnout and fatigue
  • Sleep issues
  • Chronic stress or anxiety
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Emotional Wellbeing

  • Low mood or depression
  • Self-confidence challenges
  • Unhelpful habits or thoughts
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Toxicity & Heavy Metals

  • Copper or mercury toxicity

  • Adverse reactions to medications
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Hormonal & Metabolic

  • PMS, menopause symptoms
  • Thyroid or adrenal issues
  • Weight fluctuations
  • Fertility
  • Pregnancy and post-partum
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Digestion & Immunity

  • Food sensitivities or allergies
  • Digestive discomfort
  • Eczema or dermatitis
  • Multiple chemical sensitivities

My Approach

Health is an expression of energy, and energy fuels your ability to heal, feel, and live fully. My work combines nutrition, mineral balancing, and counselling to address both the physical and emotional layers of your health.

I focus on four core strategies:

1. Removing Interference

Identifying and reducing foods, products, habits, or thought patterns that place stress on your system.

2. Bodymind Balance

Adding what nourishes and supports you — physically and emotionally — so your bodymind can function with ease.

3. Mineral-Nutritional Balancing

Using HTMA, I create a personalized mineral and nutrition program to restore balance, improve energy production, and support healing.

4. Counselling & Core Beliefs

Addressing emotional patterns and unhelpful beliefs that can keep you stuck, so you can move forward with resilience.

My Story

I know what it’s like to feel unwell, frustrated, and unheard.

Before becoming a certified nutritionist and psychology counsellor, I spent years navigating my own health challenges, from allergies and hormonal issues to skin conditions and a severe reaction to medication that turned my life upside down.

These experiences shaped not only my health journey but also my life’s work: helping others find answers, regain energy, and feel whole again.

The Early Signs

My health issues started young with severe seasonal allergies as a child, years of ineffective treatments, and later, digestive problems, hormonal imbalances, and constant inflammation. In my teens and twenties, I tried “healthy” diets, conventional medicine, and alternative therapies. Some helped, many didn’t.

When I developed eczema and dermatitis, I was told steroid cream was my only option. After one application caused my hair to fall out in clumps, I knew I had to find a better way. Through research, I discovered food triggers no one had ever mentioned and within weeks, my skin began to heal.

A Turning Point

Years later, while already working in nutrition, I had a severe adverse reaction to a pharmaceutical medication. My body reacted to almost everything — food, supplements, even everyday products. Conventional medicine couldn’t offer solutions beyond more medication, so I turned to deeper research.

This is when I discovered the profound impact of HTMA and Mineral-Nutritional Balancing. By removing what was harming my system, supporting it with what it needed, and balancing my mineral profile, my health slowly, and sustainably, began to return.

What I Learned

Healing isn’t about quick fixes. It’s about working with your body, not against it.

Through my own journey, I learned:

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Just because a program works for someone else doesn’t mean it’s right for you.

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Aggressive detox or one-size-fits-all protocols can do more harm than good.

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True healing supports both the body and the mind (the bodymind) together.

My Qualifications

Experience

25+ years in practice, 15+ years specializing in HTMA and Mineral-Nutritional Balancing

Certifications

Certified Nutritionist and Registered Nutritional Consultant Practitioner

Education

Master’s in Psychology Counselling and Bachelor’s in Education

Network

Mentored practitioners as a Senior Coach with Dr. Larry Wilson for 10 years

How We’ll Work Together

Every client’s path begins with a comprehensive assessment. From there, we’ll create your personalized plan and support you with regular check-ins and retesting to keep your program aligned with your needs.

Your Healing Journey

HTMA Initial Package

This package consists of:

Hair Tissue Mineral Analysis (initial) Lab Test
Hair Tissue Mineral Analysis (HTMA) is a screening test using a small amount of hair from close to the scalp. When correctly interpreted, the results — shown as levels and ratios of nutrient minerals and toxic metals on a chart — gives a nuanced picture of metabolic trends, stress patterns, and how different body systems are functioning.

The test is done through Analytical Research Labs.

Comprehensive Review
This is a review (by video or phone) of your health history and symptoms, the results of the HTMA viewed through the chart and the interpretation, and my recommendations for your personalized Mineral-Nutritional Balancing program.

More about the comprehensive review:

Health History and Symptoms

You’ll be provided with a form to complete in advance that covers:

  • your own and your family’s health history
  • your current supplements and/or medications
  • your health concerns
  • what has and hasn’t worked for you in the past
  • possible obstacles to your health and well-being goals
  • your mental and emotional health
  • emotional support systems
  • previous testing (e.g. blood tests)

HTMA Results

I like to think of the results of a Hair Tissue Mineral Analysis as a snapshot of your biochemistry. They tell us:

  • if you’re low in essential trace minerals
  • if you have hidden or overt toxic metals
  • how well your adrenal glands and thyroid are functioning
  • your sugar and carbohydrate tolerance at a cellular level
  • what stage of stress you’re in
  • about your overall vitality and energy in the body as they relate to your immune system
  • trends for various health conditions

Mineral-Nutritional Balancing Program

The key areas I cover when developing your personalized program:

  • remove possible sources of interference
  • what to eat and drink
  • how to get the rest and sleep you need
  • gentle and effective ways to detoxify
  • what supplements to take
  • how to benefit from meditation
  • ways to include movement in your life
  • recommendations for counselling to support mental and emotional health

I’ll email your HTMA chart, interpretation, and Mineral-Nutritional Balancing program in advance of the comprehensive review.

HTMA Retest Package

Hair Tissue Mineral Analysis (HTMA) retesting is usually recommended every 3 to 4 months so that we can make accurate adjustments to your Mineral-Nutritional Balancing program. You’ll enjoy following your progress as you learn how to read the results on the chart.

After receiving the results, I’ll schedule a call (by video or phone) that will include:

  • a detailed review of the results viewed through the chart and the interpretation
  • a review of my adjustments to your Mineral-Nutritional Balancing program
  • an update from you on how you’re doing with the program — questions? concerns? reasons to celebrate?

I’ll email your HTMA chart, interpretation, and updated Mineral-Nutritional Balancing program in advance of the call.

Check-In Session

Concerns? Questions?

Book a 30-minute check-in session so we can address your concerns and/or questions in more depth. Together we’ll fine-tune your Mineral-Nutritional Balancing program.

The session will be by video or phone.

Note: This is not a counselling session.

Counselling Support

Healing is physical, emotional, and energetic. These counselling sessions offer space to explore emotional patterns, trauma, and mindset while supporting your body’s healing process. Susan holds a Master’s degree in Psychology Counselling and offers a trauma-informed, gentle approach that integrates naturally with Mineral-Nutritional Balancing.

View Services

Note: All prices in USD

Testimonials

Susan has been my counsellor since 2016 when I had extreme relationship issues with a toxic partner. She helped me get out of that situation and helped me rebuild my confidence and learn to love who I am.

Since then she has counselled me on additional relationship issues, family issues, health issues, career issues. Everything and anything really.

She is incredibly intelligent and so knowledgeable combined with empathy and compassion. She is able to assist in creating solutions that truly work for the individual.

Additionally one of the most important things for me is that I feel safe with a counsellor and Susan always ensures that I feel safe with her. I’ve been going to her for counselling for almost 4 years and she’s helped me change my life around in such incredible and positive ways. She’s truly amazing!

– Diane B. Vancouver, BC

I’ve been working with Susan for 5 years, and have seen my body transform so much in that time. When I started working with her, I had a classic case of adrenal fatigue / burnout. I had a lot of health information, but didn’t know how to use it to feel better. Instead of just giving recommendations, Susan helps me understand what’s happening in my body and why. She has guided me to the point where I now understand how to maintain my health. If you’re looking for a partner in your health journey, I’m confident Susan can help!

– Alex Y. New York, USA

I have worked with Susan for the last 5 years. Since following her specific recommendations for me, I have been able to get off of my cholesterol medication and my blood pressure is back into the normal range as well as losing 20 lbs that had crept up over the years!

I have found Susan to be always quick in responding to messages and supporting me when I have had any concerns. I would not hesitate to recommend her to anyone looking for help improving their overall health.

– John V. New Brunswick, Canada

I have been following the nutritional balancing program for the last four years, three of those years with Susan. Susan’s specific recommendations were instrumental in improving my health and the symptoms that I was having.

Initially working with someone else for the first year, I was not doing well with the program. Susan tweaked things for me based on what my own body needed rather than just following a “cookie cutter” approach. Susan really listens, actually heard what I was saying and adjusted my program accordingly for which I will be forever grateful. Since that time I have made significant gains in my health and well being.

– Jennifer M. Portland, Oregon

Susan was able to individualize my program based on my sensitivities to oxalates and salicylates, which most practitioners are not even aware of.

I am so sensitive that there were many parts of the basic nutritional program that I was just not capable of doing. Instead of pushing me, Susan was able to meet me where I was at and supported me in slowly progressing at my own pace.

I’m still dealing with many sensitivities but with her focus on my gut issues, everything has significantly improved since I first started with her. There is no quick fix but this is the first time that I’ve seen steady, long lasting improvements in the issues that I have been dealing with.

– Angie D. L.A., California

After working with a different health coach for 4 years, there was a big improvement when I started working with Susan. I had been struggling, not knowing what was wrong and not feeling like I was being listened to.

Susan made some dietary recommendations that helped me significantly! I needed more healthy carbohydrates in my diet because without those my thyroid function was really starting to suffer. That made a big difference and it was such an important change for me.

– Scott K. Orlando, Florida

I have been doing counselling work with Susan for the last two years focussing on body dysmorphia and disordered eating issues.

What Susan helped me discover is that most of my disordered eating was due to food sensitivities. Eliminating those has almost totally regulated my eating patterns and relationship with food (which in turn also helped the body dysmorphia). I have seen a couple of the top psychologists in my city for this issue and no one had been able to help me this much because they did not have the nutrition knowledge and background like Susan does.

I feel like a different person! I’m not obsessed with food anymore and for the first time since I hit puberty, I feel like I have a normal relationship with food and my body.

– Wendy D. Kelowna, BC

I started working with Susan a few months ago after being referred by a friend. I had persistent eczema/dermatitis for a number of years that no one was able to help me with. The only thing that worked was steroid creams which caused other side effects for me.

After just one visit with Susan, she identified the trigger for me and it was only a couple of months before my skin was totally clear without any steroid creams!! This is the first time ever for me!! I am also starting to see even greater improvements in my health.

– Colby G. Houston, Texas

Although weight loss was not my main goal in starting to work with Susan, I ended up effortlessly losing the 15 pounds I had been carrying around for a while that I couldn’t get to budge! I have people telling me that I look much younger and ask what I’m doing! I’ll be 65 this year and I haven’t felt this good in the last 20 years! Susan identified oxalates as being a possible issue for me, and reducing those foods in my diet made such a difference in the joint pain I was having that I’m back to doing my walking and exercising.

I am so grateful and can’t thank Susan enough! My husband is also now starting to work with Susan since he has seen first hand the positive difference in me.

– Olga B. Toronto, Ontario

Thank you for everything. I might not be much of a talkative or express-full person, but I have really learned so much from you. Not only about NB, but many other things. Dealing with clients, making them feel at ease, being human and showing care…etc. Some people show up in our lives and disappear without any effect, others leave their wonderful mark on us, as you did.

– Nouf A. Saudi Arabia

I am feeling much improved energy-wise these days. It’s a lot to fit into my daily routine, and I’m committed to staying on track. The rebounder is my least favourite; however, I do use it and will focus on being more consistent.

I feel more energized, alive, optimistic and playful. A friend commented that I seem more “free”. No more sciatica-type pain in right pelvis area. The liver area is more comfortable and I no longer have itchy skin in that area.

– client

I want you to know that you stand out from almost all of the practitioners that I have worked with. Thank you for not giving up on me and always being so responsive and helpful.

– client

FAQs

Do you offer virtual appointments?

Yes — I work with clients locally and internationally via secure online sessions.

Will I need to take supplements?

Often, yes — especially at the start. I recommend only what’s suited to your needs and goals, informed by your HTMA chart.

Is this an overly restrictive diet?

No — my goal is to find a sustainable, nourishing way of eating that supports your health without unnecessary restriction.

What is Hair Tissue Mineral Analysis?

Hair Tissue Mineral Analysis (HTMA) is a screening test using a small amount of hair from close to the scalp. When correctly interpreted, the results — shown as levels and ratios of nutrient minerals and toxic metals on a chart — gives a nuanced picture of metabolic trends, stress patterns, and how different body systems are functioning.

Can you help with sensitivities like histamine or oxalates?

Yes — I have extensive experience working with clients who have multiple food and chemical sensitivities.